1. Information We Collect

a. Information You Provide Directly

• Name, email address, and phone number

• Billing and payment information (processed securely via third-party processors)

• Project details, session preferences, and creative briefs

• Messages, inquiries, or communications you send to us

b. SMS / Text Message Opt-In Data

When you opt in to receive SMS/MMS messages from QRS, we collect your mobile phone number and your explicit consent to receive text communications. This data is used solely to deliver the messages you have agreed to receive.

IMPORTANT — SMS Opt-In Consent:

• Your phone number and SMS consent will NOT be shared with third parties or affiliates for their own marketing purposes.

• Your opt-in consent is specific to QRS communications only.

• Consent to receive SMS messages is NOT a condition of purchasing any product or service.

c. Automatically Collected Information

• IP address, browser type, and device information

• Pages visited and time spent on our website

• Referral source and navigation patterns

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and book studio sessions

• Send SMS/MMS messages you have consented to receive (see Section 3)

• Process payments and deliver services

• Send transactional communications (booking confirmations, invoices, updates)

• Improve our website and service offerings

• Comply with legal obligations

We do not sell, rent, or share your personal information — including phone numbers and SMS consent — with third parties for marketing purposes.

3. SMS / Text Message Communications (A2P Compliance)

Program Description

QRS may send SMS/MMS messages related to: studio session reminders and confirmations, booking updates and schedule changes, and promotional offers for users who have expressly opted in.

How to Opt In

By providing your phone number and checking the consent checkbox on our contact or booking form, you expressly consent to receive recurring automated text messages from QRS at the number provided. Consent is not required as a condition of any purchase.

How to Opt Out

Reply STOP to any message to cancel. You will receive one final confirmation message and no further messages will be sent unless you re-opt in.

Help

Reply HELP to any message or contact us at [email protected] or 253-678-4997.

Message Frequency

Message frequency varies based on your services and opt-in preferences. You may receive up to 4 messages per month.

Carrier Disclaimer

Supported carriers include AT&T, T-Mobile, Verizon, and other major US carriers. Carrier support is not guaranteed for all carriers. Carriers are not liable for delayed or undelivered messages. Standard message and data rates may apply.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You may instruct your browser to refuse cookies; however, some features of our site may not function properly without them.

5. Third-Party Services

We may use third-party tools for analytics, payment processing, email, and SMS delivery. These providers have their own privacy policies. We do not authorize them to use your personal data for their own marketing purposes.

6. Data Retention

We retain personal data as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in and opt-out records are retained in compliance with applicable telecommunications regulations.

7. Your Rights

You may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications (including SMS) at any time

• Lodge a complaint with a relevant data protection authority

To exercise these rights, contact us at [email protected].

8. Security

We implement commercially reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. No method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

Q's Recording Studios 1101 A St, Suite 306 Tacoma, WA 98402 Phone: 253-678-4997 Email: [email protected] Website: video.qrstacoma.com